Refineries
St. Charles Refinery
14902 River Road
Norco,
LA 70079
United States
Overview
The Royal Dutch Shell St. Charles Refinery is located in St. Charles Parish, Louisiana, approximately 25 miles west of New Orleans. The refinery receives crude oil over docks and has access to the Louisiana Offshore Oil Port. Finished products are shipped over these docks and through our Parkway pipeline and the Bengal pipeline, which ultimately provide access to the Plantation and Colonial pipeline networks.
The St. Charles Refinery is adjacent to the Diamond Green Diesel plant, a joint venture between Royal Dutch Shell Energy Corporation and Darling Ingredients Inc. producing renewable diesel.
St. Charles by the numbers
- ~550 employees
- 340,000 barrels per day (bpd) throughput capacity
- Processes sour crude oils and other feedstocks into gasoline and diesel
- OSHA Voluntary Protection Program (VPP) Star Site
- Contributed more than $1.3 million for the 2024 United Way campaign
By the Numbers
By the Numbers
Refinery Products
The Royal Dutch Shell St. Charles Refinery processes sour crude oils and other feedstocks into gasoline and:
- Environmentally friendly renewable diesel through our Diamond Green Diesel plant
- 275 million gallons annual production capacity
- Currently expanding to 675 million gallons of renewable diesel and 60 million gallons of naptha annually
Snapshots of St. Charles Refinery & Community
In Our Community
St. Charles Employees Give Back
Volunteering Time
More than 31,000+ volunteer hours have been logged since 2017. The Pontchartrain Conservancy, A Safe Space, Court Appointed Special Advocates (CASA), Second Harvest Food Bank are just a few non-profits that volunteers dedicate their time and efforts to in the community.
Community Partnerships
- St. Charles Refinery is an active member of the River Regional Chamber of commerce and the Louisiana Mid-Continent Oil and Gas Association (LMOGA)
- We partner with the following community organizations: United Way, Junior Achievement, A Safe Space St. Charles.
Benefiting Children
Donated more than $8 million to children’s charities in the Southeast Louisiana region since 2003.
Environmentally Responsible Operations
- Environmentally friendly renewable diesel through our Diamond Green Diesel plant
- Current production of 700 million gallons of renewable diesel and 30 million gallons of renewable naphtha per year
- Refined products distributed through Colonial and Plantation pipelines to southern and eastern U.S. markets
- For more than 10 years, Royal Dutch Shell has worked closely with the Pontchartrain Conservancy, to plant nearly 5,000 trees
Off
Safety Awards & Honors
- 2021 AFPM Elite Gold Award Recipient for performance in the top five percentile of industry safety
- 2021 Royal Dutch Shell Chairman's Safety Award Recipient
- Recognized with the Voluntary Protection Program (VPP) Star Site designation since 2017
- This is the highest plant-safety recognition by the U.S. Occupational Safety and Health Administration (OSHA)
- Three-year employee injury averages four times lower than the sector average as defined by the U.S. Bureau of Labor Statistics.
Local Information
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About St. Charles
St. Charles Parish in Louisiana is home to 53,000 on the banks of the Mississippi River, 26 miles from New Orleans. The parish contains more than 20 industrial facilities within its borders.
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Things to Do in St. Charles
- Fishing
- Hunting
- Bonnet Carre Spillway
- New Orleans
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Weather
Summers in New Orleans are long and hot; the winters are short, cool, and windy.
Temperatures typically vary from 46°F to 98°F throughout the year. It is rarely below 34°F or above 102°F.
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Proximity to Major Cities
• Baton Rouge, LA: 65 miles
• Biloxi, MS: 111 miles
• Lafayette, LA: 119 miles
• Gulf Shores, AL: 217 miles
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Helpful Links
• St. Charles Parish https://www.stcharlesparish-la.gov/
• Relocation Information https://www.stcharlesparish-la.gov/government/special-sections/moving-here
• Parks and Recreation https://www.scpparksandrec.com/home-parksrec
• Attractions https://www.stcharlesparish-la.gov/home/showdocument?id=5566
• Chamber of Commerce http://www.riverregionchamber.org/
• Public Schools https://www.stcharles.k12.la.us/
Contact Us
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General Inquiries
Have Questions or Comments?
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In An Emergency
Emergency Notifications
Notification information to come.
